Privacy Policy

Effective Date: 8 September 2026

1. Introduction

Pressed (Pty) Ltd ("Pressed", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect and share your personal information when you visit our website, www.macpressed.com, purchase our products, contact us, or otherwise interact with us.

We process personal information in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).

By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Responsible Party: Pressed (Pty) Ltd

Website: www.macpressed.com

Business: Pressed (Pty) Ltd

Email: info@pressedpty.co.za

Telephone: 071 300 9691

For purposes of POPIA, Pressed (Pty) Ltd is responsible for determining how and why your personal information is processed.

3. Personal Information We Collect

Depending on how you interact with us, we may collect the following information:

Customer and contact information

Full name
Email address
Telephone or mobile number
Delivery address
Billing address
Company name, where applicable

Order information

Products purchased
Quantities ordered
Order number
Order history
Delivery and collection information

Payment information

When you make a payment through our website, payment information is processed through our third-party payment service providers.

We do not intend to store your complete bank-card details on our own systems.

Our payment processing may be provided by Peach Payments or another payment provider made available through our website. These providers may collect and process information necessary to securely process your payment and prevent fraud.

Peach Payments has its own privacy policy governing the information it processes as a payment service provider.

Website and technical information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Website pages visited
Date and time of visits
Website usage information
Cookies and similar technologies

Wix may use cookies and other technologies necessary for website functionality, security and performance.

4. How We Collect Your Information

We may collect personal information when you:

Create an account on our website
Place an order
Make a payment
Complete a contact form
Contact us by email, telephone or WhatsApp
Subscribe to marketing communications
Request information about our products
Participate in promotions or competitions
Browse or interact with our website

We may also receive information from service providers involved in processing your order, payment or delivery.

5. How We Use Your Personal Information

We may use your personal information to:

Process and fulfil your orders
Process payments
Arrange delivery or collection
Communicate with you regarding your order
Respond to enquiries and requests
Provide customer support
Manage your account
Process refunds, returns and exchanges
Prevent fraud and protect our website
Improve our products, services and website
Maintain business and accounting records
Comply with legal and regulatory obligations
Send marketing communications where permitted by law and where appropriate consent has been obtained
Protect the rights, property and safety of Pressed, our customers and others

We will only process personal information for lawful purposes and in a manner that is compatible with the purpose for which the information was collected.

6. Sharing Your Personal Information

We do not sell your personal information.

We may share relevant personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These may include:

Wix, which provides our website and online-store platform
Peach Payments or other payment service providers
Courier and delivery companies
IT and website service providers
Accounting and financial service providers
Marketing and communication service providers
Professional advisers
Government authorities or law-enforcement agencies where legally required

Third-party service providers may process personal information on our behalf or independently in accordance with their own privacy policies and applicable laws.

Wix notes that third-party applications and services connected to a Wix website may have their own privacy and cookie practices.

7. Payment Security

Payments made through our website may be processed by third-party payment providers.

Where Peach Payments is used, payment information is processed through Peach Payments' secure payment infrastructure.

Pressed does not request or intentionally store your full card number, CVV or online banking password.

You should never send your banking password, card PIN or OTP to Pressed by email, WhatsApp or any other communication channel.

8. Cookies

Our website uses cookies and similar technologies.

Cookies are small files stored on your device that help websites operate correctly and remember certain information.

We may use cookies for purposes including:

Website functionality
Security
Shopping-cart functionality
Remembering preferences
Website performance
Analytics
Understanding how visitors use our website
Marketing, where applicable

Some cookies may be placed by Wix or third-party services integrated with our website.

Wix states that essential cookies may be required for website functionality, while non-essential cookies may include analytics or advertising-related cookies.

Where required by applicable law, you may be given the option to accept or decline non-essential cookies.

You can also manage cookies through your browser settings.

9. Marketing Communications

We may occasionally send you information about our products, promotions, special offers or other business communications.

Where required, we will obtain the appropriate consent before sending direct marketing communications.

You may unsubscribe from marketing communications at any time by:

Using the unsubscribe option included in an email; or
Contacting us directly using the details provided below.

Unsubscribing from marketing communications does not prevent us from sending essential communications relating to your orders, payments, deliveries or other transactions.

10. WhatsApp and Other Communications

If you contact Pressed through WhatsApp, telephone, email or another communication channel, we may retain the information you provide in order to respond to your enquiry, provide customer service, process an order or maintain appropriate business records.

Please do not send sensitive personal information, banking passwords, PINs or OTPs to us through WhatsApp, email or other messaging services.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

Loss
Misuse
Unauthorised access
Unauthorised disclosure
Alteration
Destruction

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Where third-party service providers process information on our behalf, we take reasonable steps to use reputable providers and require appropriate protection of personal information where applicable.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Completing transactions
Providing customer service
Maintaining accounting and business records
Complying with legal obligations
Resolving disputes
Preventing fraud
Enforcing agreements

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

13. Your Rights Under POPIA

Subject to applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permitted
Object to certain processing of your personal information
Object to direct marketing
Withdraw consent where processing is based on consent
Lodge a complaint regarding the processing of your personal information

To exercise any of these rights, please contact us using the details below.

We may need to verify your identity before processing certain requests.

14. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms or other services.

Once you leave our website, we are not responsible for the privacy practices, security or content of those third-party websites.

We recommend that you review the privacy policies of third-party services before providing them with personal information.

15. Children's Information

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children for purposes that are unlawful under applicable legislation.

If you believe that a child has provided us with personal information without appropriate consent, please contact us.

16. International Transfers

Some of our technology and service providers may process or store information outside South Africa.

Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable data-protection requirements.

Wix operates infrastructure in multiple countries, and its own documentation explains that customer data may be processed internationally.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

Our business
Our website
Payment providers
Technology
Applicable laws
Our privacy practices

The updated version will be published on this page with a revised effective date.